1. Scope
This Privacy Policy describes how CIOS Technology AG processes personal data in connection with Navi and its operations. It applies to all users of the Navi platform and related services.
2. Data Controller
CIOS Technology AG
Schindellegi, Switzerland
Email: [email protected]
3. Data We Collect
We collect the following categories of personal data:
- Account Data: Name, email address, and organisation information when you create an account or apply for early access.
- Usage Data: Queries you submit, session metadata, and information about your interactions with Navi's features.
- Technical Data: IP address, browser type, device information, and other technical identifiers.
- Form Submission Data: Information provided through early access applications, curator programme applications, and other forms on our platform.
4. Purposes and Legal Bases
We process your personal data for the following purposes:
- Authentication and Account Management: To create and manage your account, verify your identity, and maintain access to Navi. Legal basis: contractual necessity.
- Service Operation and Delivery: To provide the Navi platform, process your requests, and deliver the features and functionality you use. Legal basis: contractual necessity.
- Security and Abuse Prevention: To protect Navi from misuse, fraud, security threats, and to enforce our terms of service. Legal basis: legitimate interest.
- Platform Enhancement and Analytics: To understand how you use Navi, improve our services, and develop new features. Legal basis: legitimate interest.
- Email Notifications: To send you notifications regarding your applications, account status, and platform updates. Legal basis: legitimate interest.
Important: We do not sell personal data to third parties.
5. External Infrastructure
The Navi platform depends on external service providers for cloud computing, storage, security monitoring, analytics, and data processing. Processing may take place outside Switzerland. CIOS Technology AG applies Swiss data-protection safeguards contractually and technically to ensure your data remains protected.
6. Data Retention
Personal data is retained for as long as necessary to provide the Navi service and to comply with applicable legal obligations. Account data may be deleted upon request, subject to any legal retention requirements. Anonymized and aggregated data may be retained indefinitely for platform improvement and analytics purposes.
7. Data Subject Rights
You have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correction: You can request that we correct inaccurate or incomplete data.
- Right to Deletion: You can request that we delete your personal data, subject to legal retention requirements.
- Right to Object: You can object to processing of your data based on legitimate interest.
- Right to Data Portability: You can request that we provide your data in a portable format.
To exercise any of these rights, please contact us at [email protected].
8. Cookies
The navi.africa website uses only strictly necessary cookies provided by our infrastructure provider Cloudflare for security, bot detection, and session routing. These are exempt from consent requirements under Art. 5(3) of the ePrivacy Directive and the Swiss FADP.
We do not set any analytics, advertising, retargeting, or tracking cookies on this website. No consent banner is displayed because no optional cookies are set.
The Navi product platform (accessed after signup) may use additional cookies or similar technologies. Where those are not strictly necessary, you will be presented with a consent choice before they are set, and you can manage your preferences from within your account at any time.
9. International Data Transfers
When your personal data is transferred outside Switzerland, we ensure appropriate safeguards are in place, including standard contractual clauses and technical security measures, to maintain the level of protection required by Swiss data protection law.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Material changes will be communicated to you through the Navi platform or by email to the address associated with your account.
11. Contact Us
For any privacy-related inquiries, concerns, or to exercise your data subject rights, please contact us:
- Email: [email protected]
- Address: CIOS Technology AG, Schindellegi, Switzerland